How and when we collect information
Clarence collects “personal” information from you when you provide it to us. For example, if you sign up to receive a newsletter, we will collect your email address, name and possibly your mailing address, if you provide it to us. If you contract our legal services, Clarence’s terms and conditions will apply and we would be bound professionally and contractually to keep all information (as defined by the contract) as strictly confidential.
What we do with your information
We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your address or e-mail address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing transactions (this may entail sharing general information about you with our alliance partners (law firms and individual attorneys with whom, in some instance, we partner to provide local counsel support to our clients) and other sister companies such as Clarence International Holding (UK) Ltd. You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable. If you take advantage of special offers made by our marketing partners, we may, with your consent, transfer your personal information to them.
The personal information that you give us when you use the Clarence website is used to process and fulfil that reason for which it was provided. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services.
Clarence may work with multiple banking institutions. However, those banks do not retain, share, store, or use personally identifiable information for any secondary purposes, other than conducting due diligence on potential transactions under the applicable laws, this may include money laundering.
We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
Data transfer and storage
This website is operated by Clarence, a company registered under the laws of Equatorial Guinea. In addition to Equatorial Guinea, your personal and non-personal information may be transferred to Clarence International Holding (UK) Ltd. for storage in the United Kingdom.
Your choice to opt-out of certain communications:
If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request to firstname.lastname@example.org. Please include your complete name, e-mail address and mailing address. Note that you may still receive customer service related communications from us.
We link to other websites
Our website may contain links to web sites operated by other companies. We are not responsible for the privacy practices of such other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of such other websites. This privacy statement applies solely to information collected by our website.
IP address and cookies
Clarence may also collect “non-personal” information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your IP address. “Non-personal” information cannot be easily used to personally identify you. Clarence may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in marketing and in developing the design and layout of the website.
Clarence may use a third-party companies to serve ads on our behalf across the Internet and at times on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
How we protect your information
The security of your personal information is very important to us. Clarence follows generally accepted industry standards to protect the personal information submitted to us by you. We also use generally accepted industry standards to protect the personal information submitted to us by you from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties, or other acts or omissions.
Clarence’s services are intended for users ages 18 and older unless those under 18 years of age are represented by a person of legal age. Accordingly, we will not knowingly collect or use any personal information from persons that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from a child under the age of 18.
Updating your personal information
If your personal information changes, you may correct, update or remove personal information previously provided to us by contacting us.